The site is published by the seller, Top-Serveurs (Jordane JOUFFROY), whose head office is located at the following address: 21 rue Romain Rolland 69200 VENISSIEUX - FRANCE, and registered at SIRET n ° 837 477 363 00019.
IC VAT number: FR84837477363.
The purpose of the following provisions is to define the general conditions of sale on the top-games.net site
These general conditions of sale (hereinafter "GTC") define the contractual rights and obligations of the seller and his customer within the framework of a distance and electronic sale of goods and products.
The GTC exclusively govern the relationship between the seller and the customer.
The GTC express all the obligations of the parties. The customer is deemed to accept them without reservation, failing which his order will not be validated.
In case of doubt about one of the conditions of sale, the practices in force in the distance selling sector by companies headquartered in France and the Consumer Code apply.
The seller reserves the right to modify the GTC from time to time. The changes will be applicable as soon as they are posted online.
Through the site, the seller provides the customer with a catalog or an online store accurately presenting the products sold, without the photographs having a contractual value.
The products are described and presented with the greatest possible accuracy. However, in the event of errors or omissions in the presentation, the seller cannot be held liable for this fact.
The products are offered within the limit of available stocks.
The prices and taxes relating to the sale of the products are specified in the catalog or the online store.
The seller reserves the right to modify its prices at any time by posting them online.
Only the rates in force indicated at the time of the order will apply, subject to product availability on that date.
Prices are indicated in euros (excluding taxes and all taxes included).
The prices take into account the taxes applicable on the day of the order and any change in the rate of these taxes will be automatically reflected in the price of the products in the catalog or in the online store. If one or more taxes or contributions, especially environmental, were to be created or modified, up or down, this change could be reflected in the selling price of the products.
The total amount of the order (all taxes included) is indicated before final validation of the order form.
Payment of the full price must be made when ordering.
The customer has the possibility to complete an order form online, by means of an electronic form. By completing the electronic form, the customer accepts the price and description of the products.
The customer will have to accept by clicking at the indicated place, the present general conditions of sale, so that his order is validated.
The customer must give a valid e-mail address and recognizes by these general conditions of sale that any exchange with the seller may take place using this address.
The customer must also choose the delivery method and validate the payment method.
The seller reserves the right to block the customer's order in the event of non-payment, incorrect address or any other problem on the customer's account until the problem is resolved.
It is an order with obligation of payment, which means that the placing of the order implies a payment of the customer.
The customer makes the payment at the time of the final validation of the order by specifying his credit card number, or via Paypal, or via Paysafecard, or via Bancontact.
The customer guarantees the seller that he is of legal age and that he has the necessary authorizations to use this method of payment and recognizes that the information given for this purpose constitutes proof of his consent to the sale as well as to the exigibility of the sums due to the order title.
In the event of a dispute or fraudulent use of the bank card without physical use of the bank card (use of the bank card number), any person can contest within 70 days from the date of the transaction by sending a claim according to the following modalities, so that the seller bears the costs of the sale and returns the disputed sum:
Any dispute not made in accordance with the rules defined above and within the time limits cannot be taken into account and will release the seller from all liability.
The seller has set up a procedure for verifying orders and means of payment intended to reasonably guarantee it against any fraudulent use of a means of payment, including by asking the customer for identification data.
In the event of refusal of authorization of payment by credit card from accredited bodies or in the event of non-payment, the seller reserves the right to suspend or cancel the order and its delivery.
The seller also reserves the right to refuse an order from a buyer who has not fully or partially paid a previous order or with whom a payment dispute is in progress.
Upon receipt of the validation of the purchase and payment by the customer, the seller transmits to the latter, on the email address he has specified, confirmation of receipt of the purchase order and a copy of the contract to print .
Payment of the full price must be made when ordering.
The seller is required to invoice the customer upon delivery.
For any question relating to the order, the customer can contact customer service at the following coordinates:
In accordance with the provisions of the Law, the online supply of the buyer's bank card number and the final validation of the order constitute proof of the customer's agreement, of the exigibility of the sums due under the purchase order, signature and express acceptance of all transactions carried out.
Communications, orders and payments between the customer and the seller can be proven through computerized registers, kept in the seller's computer systems under reasonable security conditions. Purchase orders and invoices are archived on a reliable and durable medium considered, in particular, as a means of proof.
All the payment methods available to the customer are listed on the seller's website. The customer guarantees the seller that he has the necessary authorizations to use the payment method chosen by him, when placing the order.
In accordance with the provisions of the article, the user will not be able to exercise his right of withdrawal once the product has been made available to him, and the computer files have been downloaded, from the moment he has given his prior express consent to the 'execution.
The seller will keep in his computer systems and under reasonable security conditions proof of the transaction including the purchase order and the invoice. The seller guarantees his client the protection of his personal data, in accordance with the RGPD. The customer has the right to access, modify and delete the information collected, in particular by contacting customer service for this purpose as follows:
The parties will be exempt from their obligations, in the event that a circumstance beyond their control, constituting a case of major force, would prevent their execution. The obligations of the parties will be suspended.
The party invoking such a circumstance must notify the other party immediately, upon its occurrence and upon its disappearance.
All irresistible facts or circumstances, external to the parties, unforeseeable, unavoidable, beyond the control of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts, defined as such by the parties, are considered as cases of major force. French case law and in particular, the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, and the shutdown of telecommunications networks.
If the major force event lasts for more than three months, these general conditions may be terminated by the injured party.
The seller is established in France in a stable and durable manner to effectively carry out his activity, regardless, in the case of a legal person, the location of his head office.
Also, these GTC are subject to the application of French law, to the exclusion of the provisions of the Vienna Convention.
In the event of a dispute or complaint, the customer will first contact the seller to obtain an amicable solution.
In the absence of an amicable agreement, the customer, if he contracts as a consumer, may initiate proceedings before the court of his choice and if he contracts as a professional, may initiate proceedings in the court of the seller's place registered office.